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Strabane District Council is committed to ensuring best value to its building control customers. This means continuously seeking to improve the level and quality of the service in as cost effective a way as possible.
Building control uses the balance scorecard as a tool for performance management, measurement and improvement. It also serves to communicate what building control is trying to achieve.
Financial management - 2001/2009
Comparison with other Western Group Building Control Councils 2008/09
Complaints what have we done with them 2009
Our performance and standards comparison 2005- 2009
Engaging with Partners - A report on feedback
Analysis of exit surveys following Customer Focus Event on 23 June 2010
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